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Security

Security built into the product.

Digiclove holds student records, fee payments, attendance, payroll and exam marks. We build security into the product from the start, not as an afterthought.

Your data

How your data is protected.

Encryption

Encrypted when it is sent

Everything sent between your browser or app and Digiclove is encrypted.

Separation

Each institution’s records are kept apart

Every record is tied to one institution. Users see only the branches, classes and screens their role allows.

Your data

You can ask for your data

Your institution can request a copy of its data. Write to us and we will help.

Access controls

Who can do what.

For users

Role-based access

  • Separate roles for each module: Admissions, Academics, Fees, HR, Payroll
  • Access limited by class and section
  • Access to each screen set by user and role
  • Optional two-step sign-in with an authenticator app for administrators
For our team

Strict limits on staff access

  • Only a small, named support team can access live systems
  • Two-step sign-in required on all our internal systems
  • Every action is recorded with the name of the person who did it
  • Access removed within 1 business day when someone changes role or leaves
Network

Private, protected network

Live systems run on a private network, behind a firewall that filters web traffic. Our servers cannot be reached directly from the internet.

Responsible disclosure

Found a security problem? Tell us.

Email us before making it public. We will reply within two business days, look into it, and credit you once it is fixed.

✉️ security@digiclove.com Other security questions

Please do not test against live customer systems. Contact us and we will set up a test environment for you.